- Home | Help Centre | The retailer has refunded my purchase but my contract with humm has not been cancelled.
Heeelp!
Customer Support
Related Questions
The retailer has refunded my purchase but my contract with humm has not been cancelled.
The retailer has refunded my purchase but my contract with humm has not been cancelled.
When we receive the amount refunded to you by the retailer, we will cancel or adjust your humm loan agreement within 5 working days. If you are waiting longer than this, please contact the retailer to ensure they have completed our cancellation process.
Still need help? Chat to us
Live chat
Chat to one of our team members.
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
Click on the CHAT BUTTON on the bottom right side of the page
Live chat
Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
If you prefer to call us or email us, click here for more contact options.
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST