- Home | Help Centre | Is my approval still valid?
Heeelp!
Customer Support
Related Questions
Is my approval still valid?
Is my approval still valid?
Your approval is valid for 90 days from the time you receive your approval confirmation. Your account(s) must be in good standing to use the credit approval and you must also have a satisfactory payment record throughout the contract or this credit approval may be removed within the 90 day period.
Still need help? Chat to us
Live chat
Chat to one of our team members.
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
Click on the CHAT BUTTON on the bottom right side of the page
Live chat
Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
If you prefer to call us or email us, click here for more contact options.
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST