Your contract with the retailer for the supply of goods or services can only be cancelled by the retailer and humm has no legal right to do this on the retailer’s behalf. Please note that humm cannot initiate a chargeback from the retailer for the cost of the goods or services.

If the retailer agrees to cancel your contract for the goods or services, we will cancel your loan agreement with us when the retailer refunds the cost of the goods or services to us. We will also refund any payments you made to us up to the cancellation date.