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I sent my documentation in by email what is the next step?
I sent my documentation in by email what is the next step?
If the documents provided meet the standard requirements, the application will be sent to the assessment team. From time to time they may require additional documents or verification. If you have not received a decision within 24 hours please visit our website live chat (business support hours will be shown to you there). If outside business hours send an email to [email protected]
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Customer chat support hours:
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(Closed Saturday / Sunday / Bank Holiday / Public Holiday)