What can we help you find?
What can we help you find?
Customer support

How do I make a purchase using humm?

In-store or in-clinic:
Let the staff know you’d like to pay for your purchase with humm. They will either complete the application on your behalf by asking you a series of questions or they will send you an SMS to complete the application and purchase on your mobile phone. You may be required to log into your online banking account so that we can understand your income and spending habits—we want to make sure you can comfortably meet the repayment terms of your requested loan amount.

Ask staff to see a quote before you commit to paying with humm!

Online:
When making a purchase online, simply select humm as your payment method during the checkout process. You will need to either set up or log into your humm account to complete the purchase. You may be required to log into your online banking account so that we can understand your income and spending habits—we want to make sure you can comfortably meet the repayment terms of your requested loan amount. Once completed, you will be returned to the merchant’s website.

Pre-Approval:
If you’d like to apply for humm before visiting a location or clinic, go to the humm website and click login/sign-up, create your account, complete the application and receive your decision. You may be required to log into your online banking account so that we can understand your income and spending habits—we want to make sure you can comfortably meet the repayment terms of your requested loan amount.

Let staff know you’ve completed your humm application and you’re ready to pay using humm!

We take your privacy and security very seriously. humm does not collect or store any banking information. We use the information we gather only to assess your loan application.

Ready for more 
flexibility and control 
over your budget?

Still need help? Get in touch.

Call our customer support team

Mon-Fri: 8:00 am to 7:00 pm ET

Are you a business with a question?

Customer contact

Complete and submit the form below and a humm team member will contact you shortly.