How can we help?

I'm a customer

I'm a business

Business support

We want to evolve with you. Our business partners benefit from industry tailored solutions, ongoing support and education designed to help you grow.

Find out what we can do to help you. Explore humm for business.

Common questions

How does a customer apply?

Why was a customer declined?

I forgot my password. How do I reset it?

Do you work with insurace companies?

Can applications be done over the phone?

What kind of support do you offer businesses?

All FAQs

General
Integrations
Using humm
Onboarding with humm

Are there any requirements for businesses that want to offer humm purchase financing to their customers?

Are there any restrictions on what I can sell with humm?

How do I get started with humm?

How much does humm cost?

I have multiple locations, can they all use humm?

Can I use humm if my store prices are in USD?

How do I add the humm widget to my website?

I have multiple stores or the same store on two different platforms. Can I still use humm as a payment method?

My ecommerce platform is not on your partner list, am I still able to offer humm?

What ecommerce and POS platforms can humm integrate with?

Are there any credit risks to my business by offering humm?

Can a customer apply for pre-approval online?

Can a customer re-use their limit or do they have to apply again?

Can a minimum order amount be set?

Can customers pay off their installments early?

Can applications be done over the phone?

Can I only show one payment plan, or do I have to show multiple?

How long does it take for a business to get approved and setup to start offering humm as a payment option?

I applied to offer humm to my customers online, when will I hear back?

What kind of support do you offer businesses?

Still have questions?
Contact us

We’re available Monday to Friday by phone or email.

Have a customer-related question? Go to customer support