I’m having an issue with a retailer or clinic, what do I do?

To file a formal dispute, please complete the form found here. Please include as much information about your issue as possible. We may ask to see any photos, supporting documents, and/or names of people you’ve spoken to at the retailer or clinic. 

Once we’ve received the dispute and are sure we have all the information we need, we’ll manage it with the retailer or clinic directly.